Co-Managed IT: When to Bring in an MSP (and When Not To)
Somewhere between "the office manager resets passwords" and "a full internal IT department" is the stage co-managed IT was built for. Here is how to tell if you are there.
From the blog
What a 15-Minute SLA Actually Means
Every MSP advertises a response-time SLA and almost nobody explains what the number measures. Here is what you are actually buying.
Five Security Controls Every 50-Seat Business Should Have
The controls that stop the overwhelming majority of real-world attacks are neither exotic nor expensive. Five of them, done well, beat any single security product.